Shipping policy

Shipping Policy

Processing Time

Orders are processed within [1–3] business days (excluding weekends and holidays). During launches or high-volume periods, processing may take a little longer.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the shipping option selected.

Delivery Time

Delivery times vary by destination and carrier. Once your order ships, delivery timelines are determined by the carrier and may be affected by factors outside our control, including carrier delays, weather, and service disruptions.

Tracking

Where available, tracking details are provided by email once your order ships.

Customs, Duties, and Import Fees (International Orders)

International shipments may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer and are not included in your order total unless explicitly stated at checkout. Customs processing times vary by country.

Shipping Address Accuracy

Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If a package is returned to us, reshipping costs may apply.

Damaged Packages

If your order arrives damaged, contact us within seven days of delivery at support@studio360store.com with your order number and clear photos of the packaging, shipping label, and the issue.